Complete Recruitment Matters - www.crmatters.com.au

Privacy Policy

At Complete Recruitment Matters Pty Ltd we are committed to ensuring the privacy of your personal information. The following statement explains how we manage your personal information in accordance with the Privacy laws

How we collect your personal information

Generally, the type of personal information we collect about you is the information included in your application or resume, for example, your name, mailing address, telephone number, e-mail address, career history, educational background, details of any competency tests or other information relating to your career.

Where practical we collect your personal information directly from you, however we may collect personal information about you when you deal with us by telephone, letter, fax or e-mail.

In some circumstances we may collect sensitive information about you such as information about your membership of a professional or trade association or trade union, your health (including any disability), any criminal record that you may have. Where we collect this type of information we will obtain your consent.

We collect personal information for any one or more of the following purposes:

Assisting you in finding or retaining work
Assisting in your career performance or management
Any test or assessments you may undertake
To facilitate services to or by us, where your organization is a client or service provider or potential client or service provider.

There may be occasions when we obtain personal information about you from a third party, for example, from your nominated referees, when receiving the results of a psychological or competency test, or obtaining performance feedback about your work. If we don't have your prior consent, we will take reasonable steps to inform you that we have collected personal information.

If you do not provide us with the information we seek, we may be limited in our ability to provide you with our services.

How we use and disclose your personal information

We may use and disclose your personal information for the purposes it was collected, or for a related or ancillary purpose such as providing you with one of our services.

We may disclose your personal information to:

Potential employers
Clients who may wish to engage your services a s a contractor or temporary
Organizations that conduct competency or psychometric tests
Referees
A workers compensation body
Depending on the circumstances, to the Australian Federal Police to verify whether you have a criminal record.

Gaining access to information we hold about

You can gain access to the personal information we hold about you by written request. A request for access to the personal information we hold about you or in relation to an inquiry about privacy should be sent to:

Security of your personal information

Your personal information may be stored in hardcopy or electronically. We have security procedures in place to protect your personal information.

Keeping your personal information up-to-date

If your personal information changes, please contact us and we will endeavour to update and correct the information. We may also contact you from time to time to check the information we have is still correct.